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RETURN POLICY
Last updated April 05, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
__________
Attn: Returns
RMA #
17 Bonnie Ave
New Hartford, NY 13413-2617
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
The following items cannot be returned:
● Clearance Items
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns.
● Any shipping charges incurred by the seller to ship the item to the buyer, will be deducted from the refunded amount.
● The buyer pays all return shipping charges.
● We do not offer guarantees or warranties on behalf of the manufacturers on the items sold in out stores and take no responsibility for manufacturing defects.
● We reserve the right to cancel orders due to insufficient stock. A full refund will be given in such case.
● All returns are subject to inspection and the final decision to issue a refund will be made at the seller's discretion.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
[email protected]
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